Terms & Conditions

Welcome to Square Root. These Terms & Conditions (“Terms”) govern your use of our website and our software development, consultancy, and related digital services. By accessing our website or engaging our services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you should not use our website or services.

1. About Square Root

Square Root (“we”, “our”, “us”) is a UK-based software development and digital services provider. We specialise in custom software development, application development, system integration, and technical consultancy.

For the purposes of these Terms, Square Root acts as a service provider and, where applicable, a data processor under UK data protection legislation.

2. Legal Framework

These Terms are governed in accordance with:

• UK General Data Protection Regulation
• Data Protection Act 2018
• Consumer Rights Act 2015
• Electronic Commerce Regulations 2002
• Copyright, Designs and Patents Act 1988

Nothing in these Terms affects your statutory rights under UK law.

3. Website Use

You agree to use this website lawfully and in a manner that does not:

• Breach applicable UK laws or regulations
• Infringe intellectual property rights.
• Transmit malicious software or harmful code.
• Attempt unauthorised access to systems or data.
• Interfere with website functionality.

We reserve the right to suspend or restrict access where misuse is identified..

4. Services

All services provided by Square Root are subject to:

• A signed contract, proposal, or Statement of Work (SOW)
• Agreed specifications and timelines
• Defined commercial terms

Project scope, deliverables, timelines, and pricing will be set out in a separate contractual agreement.

In the event of any conflict between these Terms and a signed agreement, the signed agreement shall prevail.

5. Intellectual Property Rights

Unless otherwise agreed in writing:

• All pre-existing intellectual property remains the property of its original owner.
• Custom-developed software ownership will transfer to the client only upon full payment, as explicitly stated in the contract.
• We retain the right to use anonymised project descriptions for portfolio and marketing purposes unless otherwise agreed.

All content on this website, including text, graphics, branding, and code, is protected under the Copyright, Designs and Patents Act 1988.

Unauthorised copying, usage or redistribution of our intellectual property is legally prohibited.

6. Fees & Payment Terms

Payment terms will be outlined in your contract or invoice.

Unless otherwise agreed:

• Invoices are payable within 14–30 days.
• Late payments may incur statutory interest under the Late Payment of Commercial Debts legislation.
• Work may be suspended in the event of non-payment

All fees are exclusive of VAT unless stated otherwise.

7. Client Responsibilities

Clients agree to:

• Provide accurate and complete information.
• Respond to approvals and feedback requests in a timely manner.
• Supply required materials, credentials, or documentation
• Ensure lawful use of delivered software.

Delays caused by client inaction may impact project timelines.

8. Data Protection

Where we process personal data on behalf of clients:

• We act as a Data Processor.
• Clients act as the Data Controller.
• Processing will be governed by a Data Processing Agreement (DPA)

We implement appropriate technical and organisational measures to ensure data security and confidentiality in accordance with UK GDPR.

Please refer to our Privacy Policy for further details.

9. Confidentiality

Both parties agree to maintain the confidentiality of any non-public, commercially sensitive, or proprietary information disclosed during the course of a project.

Confidentiality obligations survive termination of services.

10. Warranties

We warrant that:

• Services will be performed with reasonable care and skill.
• Deliverables will materially conform to agreed specifications.

Except as expressly stated, no additional warranties are provided, whether express or implied.

11. Limitation of Liability

To the fullest extent permitted by UK law:

• We shall not be liable for indirect, incidental, or consequential losses.
• Our total liability shall not exceed the total fees paid under the relevant contract.

Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot legally be excluded.

12. Third-Party Services & Integrations

Where projects involve third-party software, APIs, hosting providers, or platforms:

• Their separate terms may apply.
• We are not responsible for service outages or policy changes by third parties.
• Ongoing compliance with third-party licences is the client’s responsibility.

13. Website Availability

We aim to ensure uninterrupted website access; however, we do not guarantee:

• Continuous availability
• Error-free functionality
• Compatibility with all devices or browsers

We may suspend access for maintenance or updates.

14. Termination

We reserve the right to terminate or suspend services if:

• There is a material breach of contract.
• Payment obligations are not met.
• Unlawful activity is identified.

Termination rights and consequences will be governed by the signed service agreement.

15. Force Majeure

We shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters such as war or pandemics
• Government actions
• Cyber incidents
• Supply chain disruptions
• Power or telecommunications failures

16. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Amendments

We reserve the right to update these Terms at any time. Updated versions will be published on this website with a revised effective date.

Continued use of our website constitutes acceptance of updated Terms.

18. Contact Information

Square Root
Add Registered Address
55 Lordship Rd, London N16 0QJ, United Kingdom
Email: info@square-root.co.uk
Website: https://square-root.co.uk

For legal or compliance-related inquiries, please contact us via the details above.